Help center

Frequently asked questions.

Installation, billing, warranty and technical support — answered in plain words.

  • PrimePass is a premium browser extension that provides seamless access to multiple subscription services through a single platform. It works by integrating with your browser to automatically manage and authenticate your access to various premium platforms like Netflix, Spotify, ChatGPT Plus, and more.

  • Installing PrimePass is simple: 1) Download the extension from the Chrome Web Store, 2) Create your account with email verification, 3) Choose your subscription plan, and 4) Start accessing premium services immediately. The entire process takes less than 2 minutes.

  • No. Your personal accounts (Google, Netflix, etc.) remain unaffected. PrimePass operates independently through its workspace/business access model.

  • Access is provided through workspace accounts for security. However, for certain services, we also offer private accounts with direct email and passwords.

  • Yes — but only in cases of fair-use violations, misuse, tampering, or intentional disruption of service for other users.

  • PrimePass works on Chrome (Windows, MacOS, Linux) and Chrome-based browsers like Brave and Edge. Mobile support may vary depending on individual service providers.

  • Usually within 5–10 minutes. Most services activate instantly once the PrimePass extension is installed.

  • We support all major local Pakistani payment methods: Easypaisa, JazzCash, SadaPay, NayaPay, and Raast ID (instant transfer from any Pakistani bank). International cards are not required.

  • Mostly yes. Some services may have regional restrictions. PrimePass will notify you if any tool has geographical limitations.

  • Yes — PrimePass provides full 24/7 customer support via WhatsApp (+92 307 2072892) and official support channels.

  • Yes — PrimePass offers a 24-hour full money-back guarantee. If any issue occurs from our side, we will refund you or provide an alternative service.

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